Returns & Exchanges
At Lattafa, we want you to be completely satisfied with your fragrance purchase, which is why we offer a 30-day return window for items in their original, unopened packaging. Due to the personal nature of beauty products, we cannot accept returns on items that have been opened or used.
Initiate Your Request
Contact our customer support team within 30 days of delivery with your order number and the reason for your return.
Pack Your Fragrance
Carefully place the unopened perfume in its original box and use protective shipping materials to prevent breakage during transit.
Ship the Item
Attach the provided prepaid shipping label to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the item and confirms it is sealed, a refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing